UPS Tracking page

Welcome to our UPS tracking page.

Enter your order number here:

When your order has shipped, you will be able to track it in "real time." It's as simple as

  1. Check your email for a "Your order has now shipped" message. If you placed your order online and you haven't gotten this email, then your order has not shipped yet. If you ordered by phone, and didn't give us an email address, you won't get this message.
  2. Find your order number. Email orders will find this in their confirmation email, Phone orders should have been provided an order number at the time of their order.
  3. Enter the number in the text box indicated.
  4. Click on the "Track this package" button. Your tracking information should show up within seconds.

    Orders will begin tracking after 7PM EST on the day that they are shipped.
    If there is a problem displaying your information, please read below.

About our Tracking System -

  • If your tracking information did not show up or it stated "Unable to track shipment "XXXX" -
    • Your order may not have shipped yet. Orders placed over the weekend will not ship until the following Monday at the earliest.
    • One or more of the items you ordered may have been out of stock.
    • If, after three or more business days, your order still has not shown up in our tracking system, please feel free to call us at 1.502.671.5510 for your order status or tracking information.
  • If your order number shows that your package was delivered months ago, relax. Our in house accounting system overlapped the shopping cart order numbers, resulting in some interesting results. Your order will show up as soon as it has been shipped.

Most orders are shipped the same day we receive them. Orders received after 2:30 PM EST are shipped the following business day. Please allow us at least 48 hours to ship in stock merchandise.

  • All Orders are shipped via UPS ground unless specified otherwised during ordering.
  • Items which are not in stock at time of your order will typically be back in stock within 3-5 business days. Backordered items are shipped when we receive them.
  • Please allow 7-14 days to receive your order (depending on where you live in the US).
  • Click on the map to determine how many "Days away" you are from our Louisville, Kentucky shipping center.
  • You will not be billed until the item you have ordered is secured from the supplier.
  • If you have any questions please call or email us.

If you are in the Louisville, Kentucky area you may pick up your order directly from our store.
Please call ahead to verify stock availability and operating hours.